In this Privacy Policy, "us", "we" or "our" means Elder Abuse Action Australia (ABN 58 625 915 835). We recognise the importance of privacy and are committed to protecting your privacy when handling your personal information.
This Privacy Policy explains how we handle personal information in an open and transparent manner in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy laws.
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
This Privacy Policy will be reviewed from time to time to take account of new or amended laws, new technology and/or changes to our operations and practices and the changing business environment. All personal information held by us will be governed by the most recently updated policy.
The personal information we may collect about you includes:
We collect personal information through our business relationships with our clients. However, we may also receive personal information from third-party sources such as advertising, an individual’s own promotions, public records, mailing lists, contractors, staff and our business partners.
We will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, electronic communications and telephone conversations. In addition, we collect personal information from our social media web pages (e.g. Facebook, Twitter, Instagram, LinkedIn).
We may collect your personal information when you request or acquire a product or service from us, register with us as a subscriber to our newsletter, provide a product or service to us or when you communicate with us electronically (including email and facsimile), by telephone or in writing.
We may collect information using:
Where we obtain Personal Information without an individual’s knowledge (such as by accidental acquisition from a client) and not in accordance with this Privacy Policy, we will delete or destroy the information.
If, at any time, you provide personal or other information about someone other than yourself, you must have that person's consent to provide such information for the purpose for which you provide it to us.
The primary purpose for which we collect personal information about you is to conduct our business, provide and market our services.
In addition to the primary purpose outlined above, we may use the personal information we collect, and you consent to us using your personal information:
We never disclose personal information unless otherwise granted permission to do so.
We will take all reasonable steps to protect the personal information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure by means of secure premises, locked cabinets, firewalls, password access, secure servers and encryption of credit card transactions.
However, you acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide personal information to us via the internet or by post at your own risk. We cannot accept responsibility for misuse, interference or loss, or unauthorised access, modification or disclosure in respect of your personal information where the security of the information is not within our control.
If you suspect any misuse, interference or loss, or unauthorised access, modification or disclosure in respect of your personal information, or any other privacy breach please let us know immediately.
Last updated on 27 July 2020